Refund Policy

Effective Date: August 1, 2025

30-Day Money-Back Guarantee

We stand behind the quality and effectiveness of the Zero to Authority course. If you're not completely satisfied with your purchase, you may request a full refund within 30 days of your purchase date.

Refund Conditions

To be eligible for a refund, you must:

  • Request the refund within 30 days of purchase
  • Provide a brief explanation of why the course didn't meet your expectations
  • Have made a genuine effort to engage with the course materials

How to Request a Refund

To request a refund, please contact our support team at:

  • Email: support@pilotstack.ai
  • Subject line: "Refund Request - Zero to Authority"
  • Include your order number and reason for the refund request

Processing Time

Approved refunds will be processed within 5-7 business days and credited back to your original payment method. You will receive an email confirmation once the refund has been processed.

Access Termination

Upon approval of your refund request, your access to the course materials will be terminated immediately.

Exceptions

Refunds may be denied if:

  • The request is made after the 30-day period
  • There is evidence of abuse or violation of our terms of service
  • The course materials have been shared or distributed

Contact Us

If you have questions about our refund policy, please contact:

Email: hello@pilotstack.ai
Response time: Within 48 hours during business days